Agencies offering Social Listening & Analytics

Ad Hoc Research

Ad Hoc Research provides custom marketing research, UX research, and customer-experience studies. Its services include concept and advertising tests, brand research, segmentation, pricing research, and qualitative and quantitative fieldwork.

Agility Research & Strategy

Headquarters in Singapore, Singapore

Research and strategy consultancy focused on affluent, high-net-worth and luxury consumers. It combines qualitative studies, segmentation and brand tracking with its LuxeTalk consumer community to inform product, brand and customer experience decisions.

AtlasIntel

AtlasIntel provides public-opinion polling, political-risk analysis, and data-driven research tools. Its offerings include high-frequency polling, forecasting, social-media intelligence, and data dashboards.

Basis Global

Headquarters in United Kingdom

Global insight consultancy conducting qualitative and quantitative research, brand tracking, and consumer, B2B, and healthcare studies.

Brandtrust

Research and strategy consultancy applying social and behavioral science to brand, customer experience and innovation questions. Its methods include narrative and contextual inquiry, social-data analysis, concept exploration and quantitative online validation.

BSG (Burson)

BSG, formerly Benenson Strategy Group, operates within Burson's U.S. Insights, Data & Intelligence team. It provides polling, survey research, strategic research, social intelligence, and data analytics.

C5i

Headquarters in Mumbai, India

Analytics and AI company formerly known as Course5 Intelligence. C5i provides consumer and market insights, research operations, social listening and marketing analytics, using survey data, digital signals and synthetic audience tools.

Datum Internacional

Headquarters in Peru

Datum Internacional provides market and public-opinion research in Peru. Its methods include online surveys and focus groups, research communities, digital listening, and analysis of online behavior.

Daxue Consulting

Headquarters in Shanghai, China

Research and strategy consultancy helping companies understand consumers, competitors and market opportunities in China and other international markets. Its work combines qualitative research, secondary research and digital data analysis with market entry and brand advice.

Day One Strategy

Day One Strategy provides healthcare market research and brand strategy. Its services include qualitative and quantitative studies, patient journey research, segmentation, message and concept testing, social listening, and brand tracking.

Echelon Insights

Echelon Insights provides opinion research, data science, and research-based strategy for communications, marketing, and campaigns. Its services include focus groups, message and advertising tests, audience segmentation, brand tracking, and conversation monitoring.

Global Strategy Group

Global Strategy Group combines survey and qualitative research with communications and public affairs consulting. Its research team tests messaging, examines public attitudes and supports corporate reputation and political campaigns.

HS Brands

HS Brands provides mystery shopping, brand-standard audits and customer-experience measurement for multi-location businesses. Its services also include loss prevention and analysis of customer feedback.

Ifop

Headquarters in France

French research group conducting public-opinion, marketing, qualitative, and quantitative studies, with fieldwork, data analysis, and research community services.

Indochina Research

Headquarters in Vietnam

Research company delivering custom commercial and social studies across Southeast Asia. Its services combine quantitative fieldwork with interviews, focus groups and ethnography, as well as retail audits, mystery shopping and social listening.

Inspire Research

Headquarters in Arlington, United States

Inspire Research connects life-sciences teams with patient and caregiver perspectives through qualitative interviews, quantitative surveys and patient-community analysis. Its work supports development decisions, brand strategy and patient-experience research.

Ipsos

Headquarters in Paris, France

Ipsos provides international market and public-opinion research, including brand, advertising, customer experience, innovation, healthcare and behavioral research. Its local businesses include Ipsos-Ipec in Brazil, Ipsos Bva in France, Ipsos Doxa in Italy and Ipsos B&A in Ireland.

KRC Research

Headquarters in Washington, DC, United States

Public opinion and market research consultancy within The Weber Shandwick Collective. It provides qualitative and quantitative studies, audience segmentation and tracking to inform communications, brand and stakeholder decisions.

Provoke Insights

Headquarters in Ridgewood, United States

Market research and brand strategy firm supporting advertising, branding, and content marketing decisions. Its custom quantitative and qualitative programs cover brand equity, audience segmentation, creative testing, and consumer behavior.

PSB Insights

Research consultancy supporting audience, brand, communications and product decisions. Its offerings include segmentation, reputation tracking, choice-based product and pricing studies, and analysis of social conversations and other unstructured data.

Quadrant Strategies

Research and strategy consultancy supporting brand positioning, reputation, public affairs and product marketing decisions. It conducts research with specialist audiences, including policy professionals, technology decision-makers, business leaders and investors.

Quaest

Headquarters in Belo Horizonte, Brazil

Brazilian market research and public opinion consultancy combining surveys, qualitative research and digital monitoring. Offers electoral polling, customer and brand research, product and pricing studies, and analysis of social-media conversations.

Quester

Headquarters in Des Moines, United States

Consumer research and strategy firm examining the stories, motivations, and behaviors behind brand choices. It combines social listening, qualitative research, quantitative designs, and linguistic analysis to inform brand positioning, segmentation, and innovation.

Sapio Research

Headquarters in London, United Kingdom

Sapio Research is a London technology and B2B research agency conducting audience, brand and thought-leadership studies using quantitative research, depth interviews, focus groups and digital listening.

Sigma Dos

Headquarters in Spain

Spanish social and market research company providing public-opinion polling, consumer and brand studies, digital conversation analysis, and survey fieldwork.

SWG

Headquarters in Trieste, Italy

SWG conducts market, public-opinion and institutional research from Trieste, combining quantitative surveys, qualitative interviews and groups, online communities and analysis of social-media conversations.

The Sound

The Sound provides consumer and UX research, brand strategy, and product innovation research. It combines qualitative and quantitative approaches, including interviews, ethnography, and social listening.

Thinks Insight & Strategy

Headquarters in London, United Kingdom

Thinks Insight & Strategy conducts qualitative and quantitative research, public engagement, and behavioural studies. Its work includes customer journey research, online communities, interviews, surveys, and deliberative research for public policy and healthcare decisions.

Walnut Unlimited

Headquarters in United Kingdom

Research agency within Accenture Song combining qualitative and quantitative research with behavioural science and consumer neuroscience. It studies products, communications, brands and shopper behaviour.