Retail & E-commerce agencies

Agility Research & Strategy

Headquarters in Singapore, Singapore

Research and strategy consultancy focused on affluent, high-net-worth and luxury consumers. It combines qualitative studies, segmentation and brand tracking with its LuxeTalk consumer community to inform product, brand and customer experience decisions.

Amárach Research

Headquarters in Ireland

Irish research and strategy consultancy conducting consumer and B2B studies, qualitative and quantitative research, and analysis of market and social trends.

ARC Rynek i Opinia

Headquarters in Poland

Polish market research institute conducting custom qualitative and quantitative studies, with its own CATI operation and online research panel.

Ask Africa

Headquarters in South Africa

South African research company providing consumer profiling, brand tracking, and market intelligence across African markets.

Basis Global

Headquarters in United Kingdom

Global insight consultancy conducting qualitative and quantitative research, brand tracking, and consumer, B2B, and healthcare studies.

Baymard Institute

Headquarters in Denmark

UX research institute publishing ecommerce usability findings and providing expert audits and tailored research for digital products.

Behaviorally

Behaviorally provides consumer insights and data tools for packaging and shopper decisions. Its offering combines predictive packaging analysis, consumer-survey validation, and research on purchase drivers and in-store activity.

BestMark

BestMark provides mystery shopping, customer-satisfaction research, and customer-experience consulting. Its services also include customer intercept interviews, competitive intelligence, compliance audits, and employee research.

Blink

Headquarters in United States

Product research and design consultancy providing foundational and evaluative research, usability testing, and concept evaluation for digital and physical experiences.

Brandtrust

Research and strategy consultancy applying social and behavioral science to brand, customer experience and innovation questions. Its methods include narrative and contextual inquiry, social-data analysis, concept exploration and quantitative online validation.

Cascade Insights

B2B research consultancy investigating buyers, customer needs, brand positioning, competitive markets, and go-to-market decisions. It also conducts interviews and workflow research for AI adoption projects.

Catapult Insights

Headquarters in United States

Insights and innovation consultancy combining qualitative research, quantitative studies, and analytics. It investigates brand positioning, product development, target audiences, and customer journeys for consumer-facing businesses.

Censuswide

Headquarters in London, United Kingdom

Research consultancy conducting consumer, B2B, and healthcare studies for communications, brand, and business decisions.

China Market Research Group

Headquarters in Shanghai, China

Shanghai strategy and market intelligence consultancy helping organisations understand consumers and business opportunities in China. Its qualitative insight and advisory work spans consumer products, retail, technology and industrial markets.

Circana

Circana provides consumer and retail market measurement, industry analysis, and data analytics. It serves sectors including consumer products, food and beverage, retail, technology, automotive, and media.

Clarion Research

Headquarters in New York, United States

Custom research consultancy using surveys, qualitative studies, and analytics to investigate markets and customer behavior. Its work covers brand health, customer experience, advertising, product innovation, and pricing across domestic and international markets.

CMB (Chadwick Martin Bailey)

Headquarters in Boston, United States

Insights and strategy consultancy supporting brand health, customer journeys, segmentation, and product growth. Its researchers combine qualitative methods and analytics, with capabilities including focus groups, ethnography, and usability research.

Compusense

Compusense provides software for sensory and consumer research, with panel management, data collection, analysis, and reporting tools. It supports researchers with sensory-science expertise and technical assistance.

Comscore

Comscore provides cross-platform audience measurement and media analytics. Its services support advertising evaluation, digital and television audience analysis, marketing measurement, and social-media audience insights.

Daxue Consulting

Headquarters in Shanghai, China

Research and strategy consultancy helping companies understand consumers, competitors and market opportunities in China and other international markets. Its work combines qualitative research, secondary research and digital data analysis with market entry and brand advice.

Decision Analyst

Headquarters in Arlington, Texas, United States

Research and analytical consulting firm combining qualitative studies, survey research, and statistical modeling. Its work supports brand strategy, product development, advertising, and customer experience decisions for consumer and business markets.

Dichter & Neira

Headquarters in Panama City, Panama

Dichter & Neira provides market intelligence for consumer-goods brands and retailers across Latin America. Its offering focuses on retail measurement, shopper understanding, pricing and promotion analysis, and in-store execution.

Dig Insights

Headquarters in Toronto, Canada

Dig Insights combines research consulting, foresight, and data science to support brand and product innovation decisions. Its qualitative and quantitative services include concept, packaging, and communications testing.

Drive Research

Market research company providing online surveys, customer studies, qualitative recruitment, focus groups, product-use studies, and advanced analytics.

Dscout

Dscout provides a research platform and participant recruitment for product and experience research. It supports usability tests, interviews, field research, diary studies, surveys, and card sorting, with AI-assisted research tools.

Escalent

Research and advisory firm using qualitative and quantitative research, data analytics, and behavioral science to guide market, brand, product, and customer decisions.

Explorer Research

Explorer Research studies shopper behavior and retail experiences. Its services include packaging research, path-to-purchase studies, e-commerce usability testing, eye tracking, and research in immersive shopping environments.

Forsta

Headquarters in London, United Kingdom

Forsta combines research and experience-management software with consulting, research-program design and advanced analytics services for customer and brand experience programs.

GeoPoll

GeoPoll conducts mobile-based research in emerging markets, combining survey technology, interviewers and research support for commercial and development organizations.

GLG

GLG connects organizations with industry specialists for expert consultations and B2B research. Its research services include respondent sourcing, surveys, and full-service expert-led studies.

HS Brands

HS Brands provides mystery shopping, brand-standard audits and customer-experience measurement for multi-location businesses. Its services also include loss prevention and analysis of customer feedback.

Human Factors International

Human Factors International provides UX consulting, customer research, design audits, and training. Its services help organizations develop and maintain user-centered design capabilities.

IDEO

Headquarters in San Francisco, United States

Design and innovation consultancy using customer and employee research to shape products, services, and business strategy. Its research practice combines interviews, observation, and prototype testing to understand people's needs and evaluate new experiences.

Insights in Marketing

Consumer research consultancy offering qualitative and quantitative research to guide brands, products, and marketing decisions.

INTAGE

Headquarters in Tokyo, Japan

Japanese research company providing consumer and retail data, custom qualitative and quantitative research, and analytics across international markets.

IntelliShop

Headquarters in Perrysburg, United States

IntelliShop provides customer-experience research through mystery shopping, compliance audits and online reputation management. It analyzes results and advises organizations on service and operational improvements.

Ipsos

Headquarters in Paris, France

Ipsos provides international market and public-opinion research, including brand, advertising, customer experience, innovation, healthcare and behavioral research. Its local businesses include Ipsos-Ipec in Brazil, Ipsos Bva in France, Ipsos Doxa in Italy and Ipsos B&A in Ireland.

J.D. Power

Consumer intelligence and analytics company providing customer experience research, industry benchmarks, and performance insights across automotive and service markets.

Key Lime Interactive

Key Lime Interactive provides UX and customer-experience research across the product lifecycle. Its services include discovery interviews, ethnography, concept testing, usability evaluation, and research on emerging technologies.

KS&R

Marketing research and strategic consulting firm supporting brand building, innovation, market understanding, and pricing decisions.

Leger

Headquarters in Canada

Leger provides custom market research, public-affairs research, customer-experience studies, and analytics. Its services combine qualitative research, online surveys, and hybrid methods such as research communities and sensory testing.

MARC

Headquarters in Greece

MARC conducts market and public-opinion research in Greece, including customer satisfaction, advertising, brand-image and social studies using telephone surveys, online research and qualitative interviews.

Market Force Information

Market Force Information measures customer and employee experiences for multi-location organizations. Its services combine mystery shopping, site audits and surveys with analytics, reporting technology and consulting.

MarketVision Research

Headquarters in Cincinnati, United States

MarketVision Research is a custom research firm supporting market discovery, brand development, innovation and launch decisions. It combines qualitative and quantitative research, behavioral science and research communities for consumer and business clients.

Motivaction

Headquarters in Netherlands

Dutch research consultancy using audience segmentation, data analysis, and research to inform brand positioning, communications, and social issues.

Murphy Research

Market research firm supporting market assessment, brand strategy, communications, customer loyalty, product development, and pricing.

Mustard Research

Headquarters in Manchester, United Kingdom

Manchester research agency helping organisations understand audiences, brand performance, customer experience and product opportunities. Projects include segmentation, concept evaluation and pricing research.

Nature

Headquarters in Melbourne, Australia

Australian research and strategy consultancy advising on brands, communications, products and customer experience. It combines qualitative and quantitative research, behavioural science and analytics, with services including segmentation, concept testing and brand tracking.

NielsenIQ (NIQ)

NIQ provides retail measurement, consumer intelligence, and analytics for brands and retailers. Its services include market measurement, innovation research, and brand and media intelligence.

NMS Market Research

Headquarters in Prague, Czech Republic

Market research agency supporting customer experience, brands, retail and product decisions, as well as political and social research. It combines qualitative and quantitative fieldwork with analytics, online surveys and mystery shopping.

Novus

Headquarters in Sweden

Novus conducts Swedish public-opinion, brand and customer research using web and telephone surveys, focus groups, depth interviews and ethnographic studies.

Opción Consultores

Headquarters in Montevideo, Uruguay

Opción Consultores provides market research, public-opinion studies and consulting in Uruguay. Its services include brand tracking, customer-experience research, product and price testing, and shopper ethnography.

Perceptyx

Headquarters in Temecula, United States

Employee listening software and research consultancy supporting engagement and workforce studies. Its consultants help organizations design surveys, administer employee research and analyze findings alongside its people analytics platform.

Produkt + Markt

Headquarters in Wallenhorst, Germany

Produkt + Markt conducts qualitative and quantitative research on brands, innovation, customers and pricing, with ethnographic and co-creation approaches and dedicated sector teams.

Q&Q Research Insights

Headquarters in Navi Mumbai, India

Research consultancy headquartered in Navi Mumbai, serving consumer goods, healthcare, automotive and retail businesses. Q&Q provides custom studies and tracking programmes covering brand equity, customer experience, pricing and mystery shopping.

Radius Insights

Custom research and insights firm supporting brand building, product development, customer experience, and market targeting. Its data science practice applies conjoint analysis, MaxDiff, and segmentation models.

SKOPOS RESEARCH

Headquarters in Hürth, Germany

SKOPOS RESEARCH is a Hürth market-research institute providing quantitative and qualitative studies on markets, products, pricing, advertising and brands, including segmentation and customer research.

Stripe Partners

Stripe Partners is a strategy and innovation consultancy combining qualitative research, anthropology, data science, and design. It uses research into people's lives and their use of technology to inform product, business, and innovation strategy.

TELUS Shopper Insights

TELUS Shopper Insights, formerly Decision Insight, provides shopper research to test retail and marketing strategies. It evaluates product offerings and the effects of pricing, packaging, placement, and merchandising decisions.

The Directions Group

Strategic insights firm conducting custom research for brand strategy, consumer understanding, communication, innovation, and product decisions.

The Harris Poll

The Harris Poll provides market and public-opinion research, brand and reputation intelligence, and advisory services. Part of Stagwell, it combines custom research with tracking platforms and operates The Harris Poll UK, formerly Maru.

TrendSource

Headquarters in San Diego, United States

Market research and field services provider offering custom consumer studies, customer-experience programs and mystery shopping. Combines online research with in-store observation and audits for commercial clients.

Trinity McQueen

Headquarters in United Kingdom

Research consultancy using behavioral insight to support advertising, audience understanding, brand development, and product testing.

Ventures Middle East

Headquarters in United Arab Emirates

Ventures Middle East provides market research and business intelligence in the Middle East, with qualitative and quantitative studies on customers, brands, advertising, pricing and product concepts.

Vision One

Headquarters in London, United Kingdom

Vision One is a London research agency conducting consumer and B2B studies on brands, innovation, communications and customer experience, using qualitative and quantitative methods in the UK and international markets.

Walnut Unlimited

Headquarters in United Kingdom

Research agency within Accenture Song combining qualitative and quantitative research with behavioural science and consumer neuroscience. It studies products, communications, brands and shopper behaviour.

Yonder Consulting

Headquarters in London, United Kingdom

Yonder is a research and strategy consultancy providing consumer, brand, customer and public-opinion studies through quantitative surveys, qualitative research, tracking and data analysis.