Retail & E-commerce agencies in United States

Blink

Headquarters in United States

Product research and design consultancy providing foundational and evaluative research, usability testing, and concept evaluation for digital and physical experiences.

Catapult Insights

Headquarters in United States

Insights and innovation consultancy combining qualitative research, quantitative studies, and analytics. It investigates brand positioning, product development, target audiences, and customer journeys for consumer-facing businesses.

Clarion Research

Headquarters in New York, United States

Custom research consultancy using surveys, qualitative studies, and analytics to investigate markets and customer behavior. Its work covers brand health, customer experience, advertising, product innovation, and pricing across domestic and international markets.

CMB (Chadwick Martin Bailey)

Headquarters in Boston, United States

Insights and strategy consultancy supporting brand health, customer journeys, segmentation, and product growth. Its researchers combine qualitative methods and analytics, with capabilities including focus groups, ethnography, and usability research.

Decision Analyst

Headquarters in Arlington, Texas, United States

Research and analytical consulting firm combining qualitative studies, survey research, and statistical modeling. Its work supports brand strategy, product development, advertising, and customer experience decisions for consumer and business markets.

IDEO

Headquarters in San Francisco, United States

Design and innovation consultancy using customer and employee research to shape products, services, and business strategy. Its research practice combines interviews, observation, and prototype testing to understand people's needs and evaluate new experiences.

IntelliShop

Headquarters in Perrysburg, United States

IntelliShop provides customer-experience research through mystery shopping, compliance audits and online reputation management. It analyzes results and advises organizations on service and operational improvements.

MarketVision Research

Headquarters in Cincinnati, United States

MarketVision Research is a custom research firm supporting market discovery, brand development, innovation and launch decisions. It combines qualitative and quantitative research, behavioral science and research communities for consumer and business clients.

Perceptyx

Headquarters in Temecula, United States

Employee listening software and research consultancy supporting engagement and workforce studies. Its consultants help organizations design surveys, administer employee research and analyze findings alongside its people analytics platform.

TrendSource

Headquarters in San Diego, United States

Market research and field services provider offering custom consumer studies, customer-experience programs and mystery shopping. Combines online research with in-store observation and audits for commercial clients.

Brandtrust

Research and strategy consultancy applying social and behavioral science to brand, customer experience and innovation questions. Its methods include narrative and contextual inquiry, social-data analysis, concept exploration and quantitative online validation.

Explorer Research

Explorer Research studies shopper behavior and retail experiences. Its services include packaging research, path-to-purchase studies, e-commerce usability testing, eye tracking, and research in immersive shopping environments.