Skip to main content

Telecommunications agencies

Telecom research agencies help carriers and service providers with churn, pricing, network perception, and customer experience research.

Find agencies by office location

These locations include headquarters and other listed offices.

24 agencies to explore

Browse all agencies

Brandtrust

Research and strategy consultancy applying social and behavioral science to brand, customer experience and innovation questions. Its methods include narrative and contextual inquiry, social-data analysis, concept exploration and quantitative online validation.

View profile

CID Gallup

CID Gallup provides market research, public-opinion polling, and business intelligence across Latin America. Its qualitative and quantitative methods include online and telephone surveys, interviews, focus groups, ethnography, and mystery shopping.

View profile

Clarion Research

Headquarters in New York, United States

Custom research consultancy using surveys, qualitative studies, and analytics to investigate markets and customer behavior. Its work covers brand health, customer experience, advertising, product innovation, and pricing across domestic and international markets.

View profile

CMB (Chadwick Martin Bailey)

Headquarters in Boston, United States

Insights and strategy consultancy supporting brand health, customer journeys, segmentation, and product growth. Its researchers combine qualitative methods and analytics, with capabilities including focus groups, ethnography, and usability research.

View profile

Escalent

Research and advisory firm using qualitative and quantitative research, data analytics, and behavioral science to guide market, brand, product, and customer decisions.

View profile

MASMI

Headquarters in London, United Kingdom

MASMI is an international research group providing market-research design, fieldwork, data analysis and reporting through local offices, including consumer, financial-services, technology and public-sector studies.

View profile

Opción Consultores

Headquarters in Montevideo, Uruguay

Opción Consultores provides market research, public-opinion studies and consulting in Uruguay. Its services include brand tracking, customer-experience research, product and price testing, and shopper ethnography.

View profile

PSB Insights

Research consultancy supporting audience, brand, communications and product decisions. Its offerings include segmentation, reputation tracking, choice-based product and pricing studies, and analysis of social conversations and other unstructured data.

View profile

The Harris Poll

The Harris Poll provides market and public-opinion research, brand and reputation intelligence, and advisory services. Part of Stagwell, it combines custom research with tracking platforms and operates The Harris Poll UK, formerly Maru.

View profile