Customer experience agencies run satisfaction, loyalty, and journey research — including NPS and CSAT programs — to find and fix friction across the customer lifecycle.
These agencies have a headquarters or office in Shanghai, China. Confirm the locations and languages available for your project.
Headquarters in Heidelberg, Germany
Market, media and social research institute providing research and consulting for businesses and public organisations. It studies audiences, brands, products and customer experience across international markets.
View profileHeadquarters in San Francisco, United States
Design and innovation consultancy using customer and employee research to shape products, services, and business strategy. Its research practice combines interviews, observation, and prototype testing to understand people's needs and evaluate new experiences.
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