Customer experience agencies run satisfaction, loyalty, and journey research — including NPS and CSAT programs — to find and fix friction across the customer lifecycle.
These agencies have a headquarters or office in Singapore. Confirm the locations and languages available for your project.
Headquarters in Singapore, Singapore
Singapore-based research consultancy working across Asian markets. Acorn studies brand positioning, customer experience, market segments and pricing, using approaches including online surveys, conjoint modelling and mystery shopping.
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Research and strategy consultancy focused on affluent, high-net-worth and luxury consumers. It combines qualitative studies, segmentation and brand tracking with its LuxeTalk consumer community to inform product, brand and customer experience decisions.
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Singapore research and insights company serving businesses, governments and agency partners. Blackbox combines qualitative and quantitative studies with brand tracking, customer experience, pricing and public-opinion research.
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Singapore market research consultancy working on brand communications, customer experience and market strategy. Insights Table also studies consumer and shopper behaviour and public-sector needs, and evaluates product and innovation opportunities.
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Customer experience and design consultancy working on product and service innovation, experience strategy and digital transformation. It conducts design research, usability testing and expert evaluations, and provides human-centred design training.
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